At Auraa we take the customer experience seriously. We appreciate your choosing us and we’re just as excited as you are to get your items to you quickly and intact. We take extra care in packaging your purchases. We are working diligently to package and ship orders. Please keep in mind that due to the global impact of COVID-19 on shipping services, there may be delays that are beyond our control. We’d like to thank you in advance for your understanding.
Holiday 2020 Shipping Policy:
We currently offer a flat rate shipping charge of $6.95 for any order total up to $49.99 (excluding taxes). Shipping is free for any orders totaling $50 or more (excluding taxes).
We package and ship everyday, excluding holidays.
Once your order has been placed, a confirmation email will be sent with your order #. If you do not see an email in your inbox please be sure to check your spam folder. Please make double sure your shipping address is correct as we are not able to make any changes once your shipment has been sent. You will receive a shipping confirmation email and tracking # when your package is on its way. If you have any questions or comments please don’t hesitate to contact us at: firstname.lastname@example.org.